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Service and Support


On-site service is available through Hewlett Packard's field service organization.  Spare  components and factory test equipment are kept in selected locations to facilitate 24x7 service and 4-hour response.  All products offer a full 1 year warranty on all parts and labor.

Technical Support

DES maintains an E-mail Hot Line for the convenience of customers as well as visitors to our web site.  All technical questions will be answered with 24 hours.  For immediate attention, call 1-800-287-0373 and ask for an Applications Engineer or Technician.


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