Service and Support
On-site service is available through Hewlett Packard's field service organization.
Spare components and factory test equipment are kept in selected
locations to facilitate 24x7 service and 4-hour response. All products offer a full
1 year warranty on all parts and labor.
DES maintains an E-mail Hot Line for the convenience of customers
as well as visitors to our web site. All technical questions will
be answered with 24 hours. For immediate attention, call 1-800-287-0373
and ask for an Applications Engineer or Technician.